Once your onboarding with MyPass is complete, you're ready to begin. Follow these steps to access and utilise the platform for your project requirements:

Step 1: Set Up Email Notification

• Get notified whenever a resource request has been shared by your owner client. For detailed instructions, go to Set Up Resource Request and Shared Skills Matrix Email Notifications.

Step 2: Coordinate with Your Owner Client Contact

• Reach out to your designated client contact to initiate the sharing of a resource request (Project) with your MyPass portal.

Step 3: Invite Personnel to MyPass

• Start inviting your personnel to join your worker pool. For detailed instructions, go to Invite Personnel to a Resource Pool.

Step 4: Propose Your Personnel

• Once your personnel have been invited, propose them to the relevant role within the projects. For detailed instructions, go to Propose Personnel.
• After you propose your personnel, your owner client will confirm them.
• Once confirmed by your client, your personnel will receive an email for their inductions. They will be prompted to complete their mandatory requirements within their MyPass profiles.

Step 5: Upload Qualifications, Licenses, and Certifications

• Upload the required qualifications, licenses, and certifications to your personnel's profiles. For detailed instructions, go to Add Certificates to a Personnel Profile.

Note: Ensure that all mandatory requirements for each personnel profile are at 100% completion. This is essential for compliance and project access.

Need Help?

If you have any questions or require support at any stage of this process, please don't hesitate to contact our Support team or your dedicated Customer Success Manager.

Updated 24 August 2026 23:51