This article is for suppliers that can confirm personnel directly, without needing a client to confirm them. You can remove personnel individually or in bulk. 

With the bulk remove feature, you are able to select and offboard multiple confirmed personnel across different roles simultaneously (e.g. removing Personnel A from Role A, and Personnel B from Role C). This significantly reduces manual effort and accelerates the offboarding process. 

If your organisation has suppliers propose a personnel, who is then confirmed by a client, please read Remove Confirmed Personnel (for Propose Workflows).

In the left navigation panel, click Projects and enter the project name in the Search Asset/Project/Tag/Client field.

Click the project name to open it.  Then, click View all roles.

When you select View All Roles, an orange bar will appear on all the role cards beneath it, indicating that every role is chosen. 

Under Roles, click the Role the personnel is confirmed to. If you select just one role, only that individual role will display an orange bar, showing it's the sole selection. 

Remove Individual Confirmed Personnel

From the Confirmed stage, find the personnel you want to remove. 

Click the ellipsis next to the personnel name and select Remove.

Click Yes, Remove personnel to confirm.

(Optional) Notify the personnel and add a custom message.

Remove Confirmed Personnel in Bulk

From the Confirmed stage, tick the box to select multiple personnel or use the Select All to remove confirmed personnel in bulk and click More. Then, click Remove.

After personnel have been removed, they are found in the Removed stage. 

If a personnel has not yet started the role, you can use the Undo Confirmation feature. Click the ellipsis next to the personnel name and select Undo Confirmation. 

Alternatively, if you need to undo confirmation for multiple personnel at once use the Bulk Actions feature.

Note: If this feature is not yet available, contact MyPass Support at support@mypassglobal.com to request it be enabled. For more information, visit the Recruit and Confirm Workers for a Role: Bulk Actions article.

From the Confirmed stage, click Bulk Actions and select Undo confirmation.

To unconfirm personnel, you can either tick the Select All checkbox or select individual personnel. Click Unconfirm.

Personnel are moved back to the Matches stage.

Updated 14 August 2025 05:59