Keeping a Connected worker's certificates current means they're instantly ready to activate the moment you need them, no scrambling to chase paperwork when an urgent role comes up. 

Navigate to Personnel and apply the Show Connected Personnel filter.

Click the personnel’s name to open the profile. You can view their personal information (read-only) and manage their certificates. 

To upload a certificate, go to the Certificates tab on the worker's profile. Click on the Add/Export dropdown button and select Add Certifications. Uploaded certificates will be sent for verification automatically.

Note: Only industry-standard certificates and your organisation's own certificates are available for connected workers. Certificates shared by clients are only available on active workers.

Export certificates

You can also export certificates for connected personnel. Click on the Add/Export dropdown button and select Export Certifications. 

Note: When you click Export Certifications, a zip file containing all of the worker's certificates will download to your computer. You will also receive an email with a download link for the same file. For more information, go to How to Download a Report via Email Link.

Updated 21 August 2026 00:37