It’s important to disable admin users when they leave the organisation or change roles. After a user account is disabled, they no longer have access to the system. 

Note:  You can’t delete a user from the system. By disabling a user’s account, their information is retained for reporting and auditing purposes.

You need the User Management permission to manage users and user group permissions. 

Disable a user

1. Go to Settings > User Management > Users.

2. Click the ellipsis icon next to their email address. 

3. Click Edit.

4. In the Status field, select Disabled.

5. Click Save.

Updated 30 August 2024 08:47