The current MyPass PDF plugin doesn’t support digital or e-signatures. This means that when digitally signed documents are uploaded to a personnel’s profile, the signature isn’t visible, and the document gets rejected. To work around this, print the document as a PDF, and then upload it to MyPass.
1. Open the PDF document using Google Chrome. Then, click the Print icon.
2. Click Save with the below information for each provided field.
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- Destination field, select Save as PDF.
- Page field, select All.
- Pages per sheet field, select 1.
3. Look for the updated saved PDF file and upload it to MyPass.
Updated
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