Renew a Subscription

MyPass uses an automated billing and subscription tool that allows you to self-manage onboarding and payments. 

Log into your MyPass portal. From the menu on the left-hand side click Settings.  

Click Subscription to open your current subscription settings. Only your elected billing admin or admins with subscription permission will have access to this page. 

 

The number of your active personnel and total personnel will be shown.
To reinstate your subscription, click Renew my subscription.

 

The confirmation box will show when your subscription is due to end. Click Renew my subscription to proceed with the renewal 

 

 

The upcoming event section will show the next billing date for ongoing subscriptions or the renewal date if the subscription has been renewed. 

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